Returns & Exchanges
At Herb Shop & Organic Foods, we want you to be completely satisfied with your sustainable fashion choices. If your organic cotton apparel or eco-friendly accessories aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unwashed and unworn items in their original eco-friendly packaging, ensuring all organic certification tags remain attached.
- 3.Ship It Back
Affix the prepaid shipping label provided in the portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.